Thursday, 11 July 2013

Tips to Ensure a Smooth Package Forwarding Service

Package forwarding services provide a simple way to buy goods or products from the US (United States) and have them shipped to your home address. However, there are a number of things that you can do to ensure the process runs especially smooth.
Minimise Returns
Although returns are usually possible through your package forwarding service, it can be disappointing when your goods arrive, only to find they are not suitable and will need to be returned. This can be minimised in a number of ways;
·         Thoroughly research the item: Make sure you are aware of the full details of the product and consider any factors which may make it unsuitable.
·         Read Reviews: There are so many review sites which offer a customer perspective on products, it is only sensible to read through some reviews and see what customers are saying about the quality, real world differences in color tone and sizing issues.
These small elements of research will reduce the risk that the item is not exactly as you expected and minimize disappointment and the need for returns.

Double Check the Details:

This is one of the most common causes of disruption when using a package forwarding service. You need to double check that you have given the retailer the correct information. Remember that the billing address should match the statement address of your credit or debit card, usually your home address, while the delivery address should be the address given to you by your package forwarding service, usually containing a unique reference number.
Incorrectly putting the wrong address as part of the online check out will usually cause the retail company to email you to correct the details, or may stop the transaction going through. In some cases, where the retailer does actually allow international shipping, you may find they send the parcel direct to you, which will incur additional charges that you were not expecting. Taking a little time to double check the information should prevent this from occurring.

Using the Correct Payment Method:

It is important to remember that some US retailers will only accept a US payment method. In these cases, you need to use the personal shopper option from your package forwarding service, rather than go through the online checkout yourself. In many cases, the online check out is programmed to block non US payment methods. However, in some instances the transaction will have appeared to have gone through, only to flag up as an issue later. This can delay your transaction and in some cases where you are waiting to have all your items forwarded together, can slow down receipt of your parcel.

No comments:

Post a Comment